Help desk & shared inbox
Freshdesk
Help desk from Freshworks.
proprietary EU region available Freshworks · USUS-listed company with Indian roots; EU data centre available.
Website ↗ Plan “Help desk & shared inbox” with it
How you can run it
| Way | Where the data lives | Price basis | Verdict |
|---|---|---|---|
| Hosted in Europe | region selectable (Europe available) | ≈ €15/mo per seat | red — Freshworks is outside Europe, even when the servers are not. |
| Hosted outside Europe | region selectable (Europe available) | ≈ €15/mo per seat | red — Hosted outside Europe: your data sits under non-European jurisdiction. |
Facts
| Company / project | Freshworks (US) |
|---|---|
| Licence | proprietary |
| Alternatives to it here | Zammad |
| Provenance | curated, verified 2026-09-04 |
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