The Belgian business suite: CRM, accounting, shop, HR and more.
OSS self-host EU hosted Odoo SA · BE- host it myself
- hosted in Europe
Customer support
Help desk & shared inbox
Customer requests as tickets your whole team can see, answer and finish.
Data at stake: Customer personal data, Communications. Shares data with: E-mail, Customer relationships, Website live chat, Wiki & knowledge base.
9 tools
Self-hostable options first. The dots show the verdict for each way of running the tool.
Open-source customer conversations.
OSS self-host Chatwoot Inc. · US- host it myself
- hosted outside Europe
Open-source help desk from Berlin.
OSS self-host EU hosted Zammad GmbH · DE- host it myself
- hosted in Europe
Lightweight shared inbox and help desk.
OSS self-host FreeScout project · ?- host it myself
Customer messaging platform from France.
prop. EU hosted Crisp IM SAS · FR- hosted in Europe
Help desk from Freshworks.
prop. EU hosted Freshworks · US- hosted in Europe
- hosted outside Europe
Shared inbox from the US.
prop. Help Scout · US- hosted outside Europe
The US customer messaging suite.
prop. Intercom · US- hosted outside Europe
The enterprise help desk.
prop. EU hosted Zendesk · US- hosted in Europe
- hosted outside Europe
Machine-readable: /api/needs/helpdesk.json